Disputes
Manage shopper and merchant disputes
Open Disputes
1
Escalated
1
Past Due Date
1
1 dispute is past due date and require urgent attention.
| ID | Plan | Shopper | Merchant | Reason | Amount | Status | Due Date | Assigned |
|---|---|---|---|---|---|---|---|---|
| DIS-0041 | LAY-00756 | Zanele M. | Kasi Threads | Not as described | R 1 899,00 | Open | 13 Apr 2026 | Sipho K. |
| DIS-0039 | LAY-00700 | Bongani S. | Ubuntu Tech | Item not received | R 4 599,00 | Under Review | 10 Apr 2026 | Lerato N. |
| DIS-0037 | LAY-00688 | Sipho K. | Kasi Threads | Duplicate charge | R 899,00 | Escalated | 05 Apr 2026(!) | Ayanda D. |
| DIS-0033 | LAY-00634 | Thandi M. | Ubuntu Tech | Unauthorised | R 12 999,00 | Resolved (Shopper) | 27 Mar 2026 | — |